Account Manager at Openfair

About Openfair:

Openfair is transforming the M&A industry with cutting-edge AI and automation technologies. Our platform simplifies business acquisitions, making them more accessible and efficient. We serve investors, business owners, and entrepreneurs looking to buy or sell businesses.

Role Overview:

We are looking for a motivated Account Manager to join our team. You will work closely with business owners and customers, managing relationships and ensuring satisfaction. This role is perfect for someone with account management experience who is eager to learn and grow in the M&A field.

Key Responsibilities:

• Customer Relationship Management: Build and maintain strong relationships with business owners and customers, acting as their primary point of contact.
• Account Management: Oversee and manage customer accounts, ensuring their needs are met and addressing any concerns or issues promptly.
• Client Support: Provide technical support, feedback collection, and customer education to enhance the onboarding experience and retention strategies.
• Market Insights: Provide clients with comprehensive market insights, helping them make informed decisions based on dynamic trends and forecasts.
• Collaboration: Work closely with product development, sales, and marketing teams to ensure seamless service delivery and continuous improvement of our offerings.

Qualifications:

• Experience: Proven experience in account management, customer success, or a related field. Experience in M&A is not required but is a plus.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to engage and influence senior-level executives.
• Customer Focus: Strong customer focus with a passion for delivering exceptional service and building long-term relationships.
• Problem-Solving: Strong problem-solving skills and the ability to think strategically and creatively to address customer needs.
• Technical Proficiency: Familiarity with CRM tools and the ability to leverage them to enhance customer relationships and sales processes.
• Team Collaboration: Excellent teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Adaptability: Ability to quickly adapt to changing environments and new challenges, maintaining a positive and proactive approach.
• Learning Mindset: Eager to learn and grow in the M&A field, with a strong drive to acquire new knowledge and skills.

What We Offer:

• Competitive Salary: Attractive compensation package with performance-based incentives.
• Professional Growth: Opportunities for professional development and career advancement in a rapidly growing company.
• Supportive Culture: A supportive and inclusive team culture that values innovation, integrity, and teamwork.

How to Apply:

Please send your resume and a brief cover letter highlighting your experience and why you are a great fit for this role to career@openfair.co.

Openfair is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

‍